Hey Sis, We’re Here to Help ✨

Have a question about your order, need help choosing the perfect planner accessory, or want more information about one of our products? Send us a message and the Shimmer Me.xo team will be happy to assist you.

Please complete the contact form below and include as much information as possible so we can help you quickly.

Order Support

For questions about an existing order, please include:

  • Your full name

  • Order number

  • Email address used at checkout

  • A brief description of what you need help with

  • Photos, if your question involves a damaged or incorrect item

Product Questions

Need help choosing a planner, handmade planner dashboard, budgeting tool, tumbler, graphic tee, gift, or accessory? Let us know what you’re shopping for, and we’ll help guide you toward the best option.

Email Us

Customer Service:
hello@shimmermexo.com

UGC, Collaborations & Brand Partnerships:
collabs@shimmermexo.com

Phone: 713-364-5276

Returns: 7223 Grants Hollow Ln Richmond, TX 77407

Please allow 1–2 business days for a response. Messages received during weekends, holidays, launches, or high-volume periods may require additional response time.

Contact Form

Please include the following information:

  • Name

  • Email address

  • Phone number, optional

  • Order number, if applicable

  • Reason for contacting us

  • Message

Thank You for Supporting Shimmer Me.xo

Every order, message, and kind word means so much to our small business. We appreciate your patience and look forward to helping you.

Plan Pretty. Save Smart. Create Your Soft Life.

Contact us